Policies

Service and Warranty

Service and Warranty

Service Technican consultation about service for our equipment are available from our Service Department between 7:00 AM and 4:30 PM (CST) Central Time Monday through Friday. Service technicians can be contacted by telephone at +1-847-394-5700 ext. 1500, or by email at service@spartanics.com. Spartanics offers service visits to your plant for scheduled or emergency repairs. Loaner […]

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Product or Parts Return

Product or Parts Return

Please contact Spartanics Service Department at +1-847-394-5700, ext. 1500 when you wish to return either a product or part for credit. A Service Technician will provide a Return Authorization Number and shipping instructions. It is necessary that the Return Authorization Number be included on the shipping papers, and marked clearly on the outside of the […]

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Shipping and Invoicing

Shipping and Invoicing

Shipping Our goal is to ship counters within 2 weeks after we receive an order. Laser Cutting System, Screen Printing Lines, M930 Plastic Card Inspection Systems, M500 Die Cutting Systems and M500 Card Punching Systems are generally custom built to specific customer requirements and you will be quoted a delivery date when you place the […]

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Maintenance Agreements

Maintenance Agreements

Maintenance agreements for many products are available following the initial 12 month warranty period. These agreements are generally for a period of one year, and are automatically extended for another year unless either you or Spartanics gives written notice of the wish to terminate the agreement at least 30 days prior to the end of […]

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Product Leasing Options

Product Leasing Options

Product leasing options are available.  Please contact the Spartanics Sales Department to discuss.

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